Shipping Policy

Thank you for shopping with Sunverse Magic. Please read our shipping policy carefully to understand how we process and deliver orders.

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Order Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on Sundays or public holidays.

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Shipping Time

Estimated delivery times may vary depending on your location and product availability.

• Domestic Shipping (India): 5–10 business days
• International Shipping: 10–20 business days

Please note that delivery times are estimates and may be affected by courier delays, weather conditions, customs clearance, or other unforeseen circumstances.

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Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment is completed.

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Order Tracking

Once your order has been shipped, you may receive tracking details via email or WhatsApp, if available.

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Delayed or Lost Shipments

We are not responsible for delays caused by shipping carriers, customs, or incorrect shipping information provided by customers.

If your package appears lost or significantly delayed, please contact us and we will try our best to assist you.

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Incorrect Address

Customers are responsible for entering the correct shipping address. We are not liable for orders shipped to incorrectly provided addresses.

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Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery with photos of the package and product.

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Contact Us

For shipping-related questions or support, contact us:

Email: help.sunverse@gmail.com
WhatsApp: +91 7027238230

Thank you for choosing Sunverse Magic.